Sulthan

● Technical Program Manager/ AI Generalist/ Bay Area, California

Bringing engineering, business, and people from plan to launch.

Senior Technical Program Manager with 15+ years leading cross-functional programs for retail, payments and e-commerce leaders including PayPal, Apple, Bolt, GAP, Kohl's and Cisco. I take programs from plan to launch: leading Agile teams, briefing executives, and managing risks, dependencies and milestones. I'm AI-first, using Claude, Claude Code and Cursor to ship faster, and I build my own AI products. PMP, CSM and SAFe certified.

Portrait of Sulthan Mubarak Syed

Sulthan Mubarak Syed

Ex-PayPal · Apple · Bolt

PMP®CSMSAFe

Programs delivered for

  • PayPal
  • Apple
  • Bolt
  • GAP
  • Kohl's
  • Cisco
  • E*TRADE
  • Ingram Micro

15+

Years leading cross-functional programs

100M+

Daily transactions on PayPal platforms I supported

45%

Reduction in MTTR at Infosys Equinox

72→95%

Delivery predictability after Agile transformation

Selected work · In production

Real products, real users — not side-project demos.

All case studies
bloompath-45238.web.app
BloomPath screenshot
01

Therapy & education platform

BloomPath

The operating platform for children's therapy centers.

Used daily across multiple therapy centers
  • In live use across multiple therapists' centers — not a prototype
  • AI voice agent handles parent requests, with an n8n workflow that escalates to admins when needed
  • Role-based access for organizations, teachers and parents
Case study Visit live
enn1ht.web.app
ENN Accounting screenshot
02

Accounting & VAT compliance

ENN Accounting

Full purchase-to-sale accounting with complete UAE VAT filing.

Used by small vendors to run purchases, sales and VAT
  • In production with small vendors managing real purchases and sales
  • Complete UAE FTA VAT 201 filing with box-by-box drilldown
  • Audit-ready trail and role-based access on every posted document
Case study Visit live
nahpet.ae
NahPets screenshot
03

End-to-end business operating system

NahPets

Everything a pet grooming business needs to run — built from scratch.

Runs a live salon and mobile grooming fleet
  • End-to-end: from first lead to booked, paid and reviewed appointment
  • Custom lead CRM and custom campaign manager, fully integrated
  • Claude-powered chat and voice assistant that books appointments
Case study Visit live

Full experience & credentials.

Experience Certificates